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Internet with Horizon

New Member
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Delivery time

Dear UPC Team,


I was wondering if there's a way to check where my order is at the moment?


It's been a week I ve ordered a new Iphone 7 to my exhisting subscription. I was told it will take a few days. When can I expect it?

My online account doesnt seem to show my new subscription and I cannot find any information my order is on its way.


Could you help me with that, please?


Best regards,


Award Winner
1027 542 46

Re : Delivery time

Hi @roux666,


Due to a huge demand, the delivery of the new Iphone 7 could take some time. This is the case for UPC, but also for Swisscom, Sunrise, Salt... As I'm not working for UPC, I don't have access to your case and the delivery of your brand new phone.


Best regards,


"Wait and see" | Basic TV Naxoo (avec 1 Opticum C200 HDTV/PVR) - Internet 200 et Phone Super (avec modem TC7200)
Acer Aspire E17 Windows 10 - 1000GB + Custom PC - Windows 10 - Intel Core i5-7400 3Ghz - 8 GB RAM - Radeon RX 480 - 250 SSD/1TB HDD
Smartphone : Samsung Galaxy S4 16GB - Android 5.0.1 / Samsung Galaxy S6 32GB - Android 7.0.1