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Internet with Horizon

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New Member
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First steps. What do I need to do after submitting order?

I'm moving house tomorrow in Basel and requested delivery of the Horizon Start Duo bundle on the 27th February.

 

I would like to speak to a customer support rep, as I have not received any additional information relating to the order. I don't know what will arrive at the address, when will it arrive/ with or without a technician?, what instructions will be provided in the absence of installation service, billing details, and whether I have the option of activating my order at a later date. Perhaps in 2 weeks.

 

Some practical assistance would be gratefully appreciated. First time ordering cable through UPC in Basel.

1 REPLY 1
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Award Winner
1027 542 46

Re : First steps. What do I need to do after submitting order?

Good morning @larpierce! Welcome to the community!

 

Does your moving going well?

Here is the informations you demanded:

http://www.upc-cablecom.ch/en/umzugsinfoblatt.pdf

 

Greetings,

Michael


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