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Internet with Horizon

Supporting Actor TV
3 2 0

Re: Horizon Box showing offline

Hi Michael,

I still have got no answer to this issue and I have rang the hotline. When will this be resolved? I knew when I moved I was going to have a problem with this and surprise surprise I do!

I've already had 5 days now without internet. I'm considering dropping this if this isn't resolved very soon.


Award Winner
1027 542 46

Re: Horizon Box showing offline

Good evening @NILUS,


As I'm not working for UPC, I don't have access to your case  I am only a ''super-member'' of the forum. I hope the support will solve this soon because one week without internet is unacceptable.




"Wait and see" | Basic TV Naxoo (avec 1 Opticum C200 HDTV/PVR) - Internet 200 et Phone Super (avec modem TC7200)
Acer Aspire E17 Windows 10 - 1000GB + Custom PC - Windows 10 - Intel Core i5-7400 3Ghz - 8 GB RAM - Radeon RX 480 - 250 SSD/1TB HDD
Smartphone : Samsung Galaxy S4 16GB - Android 5.0.1 / Samsung Galaxy S6 32GB - Android 7.0.1