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Internet with Horizon

Regular Visitor
1 0 0

Horizon box no wifi

Hi community . I have a problem with internet on my horizon. I just moved few weeks ago to an other loction and here when i connect the box TV works fine but wifi doesn't provide internet , i can connect with my devices on wifi but internet doesn't work . On horizon appears offline and the red telephone . I get back to my old location to test it and there works fine . I talked with my internet providers and they said is enabled to my new home . It creates new network from tool box and still nothing . Thanks
1 REPLY 1
Supporting Actor TV
4 2 0

Re: Horizon box no wifi

I have this problem occasionally. Try these steps (obviously don't continue with them if it fixes it):

 

1. Try restarting your box.

2. Make sure all the cables are connected.

3. Try connecting via Ethernet -- post results.