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Internet with Horizon

New Member
1 1 0

Internet Wifi error and unavailable



I already had Internet 100 and yesterday I received an upgrade to a new TV box. I installed it all and everything was working last night, however I got up this morning to all devices disconnected from the WIFI and am unable to now connect to the Internet.


When I now check my phone, it shows I need to sign into the network and shows that my router has an error. When I click to check the network status it provides 4 options for checking, the only one that I see being an issue is 'The IP4V address is no longer valid'


Is there any network issues known? Now I have upgraded my package has my Internet settings/status changed?


Please advise soonest



Award Winner
1027 542 46

Re : Internet Wifi error and unavailable

Hi @Dean73, welcome to the community,


Are you sure the issue you saw was  'The IP4V address is no longer valid' and not  'The IPV4 address is no longer valid'?


Kind regards,


"Wait and see" | Basic TV Naxoo (avec 1 Opticum C200 HDTV/PVR) - Internet 200 et Phone Super (avec modem TC7200)
Acer Aspire E17 Windows 10 - 1000GB + Custom PC - Windows 10 - Intel Core i5-7400 3Ghz - 8 GB RAM - Radeon RX 480 - 250 SSD/1TB HDD
Smartphone : Samsung Galaxy S4 16GB - Android 5.0.1 / Samsung Galaxy S6 32GB - Android 7.0.1

Supporting Actor Film
10 4 0

Re: Internet Wifi error and unavailable

Just to share my experience, better to change UPC and look other internet service provider and enjoy.