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Internet with Horizon

SOLVED
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Movie Star
1754 870 74

Re: Internet constantly disconnecting

Hi @davidpal84

 

Sorry to hear. I escalated your issue to the nex support level. In case they haven't been in touch with you, they will be shortly.

 

Best regards,

Frida

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Supporting Actor Film
7 1 1

Re: Internet constantly disconnecting

Hi Frida,

Issue has been resolved, as I received yesterday a new Horizon Box. IT works perfectly neither my notebook, nor my PC drops internet.

Many thanks for your assist, much appreciated.

 

Kind regards,
David

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Highlighted
Movie Star
1754 870 74

Re: Internet constantly disconnecting

Hi @davidpal84

 

Great to hear! Thank you so much for your feedback. Should you ever have any questions again or need further support, now you know where to go to :womanwink: Could I ask you one more favor? Would you please mark this thread as solved? Helps other community users who have similar or same issues.

 

Wishing you a nice day and a great weekend.

 

Cheers,

Frida

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