cancel
Showing results for 
Search instead for 
Did you mean: 

Internet with Horizon

Supporting Actor Film
5 3 0

PS4 download issues

Dear UPC,

 

I have a 250Mbps connection with the Horizon HD box at home and I had purchsed a PS 4 recently and the download speeds on the PS4 is tooo slow it takes like 10 hours for a 3 GB file ver very slow. Is there a solution for this ??

 

7 REPLIES 7
TV Actor
42 15 3

Re : PS4 download issues

With wifi or LAN?

Ex-Moderator
787 127 22

Re : PS4 download issues

 

Good point @PaulVanAssend! Have you tested it with wifi or LAN @tvsantosh?

 

Thanks in advance for a feedback!

 

Adriana

 

-------------------------------------------------------------------
Du wolltest schon immer wissen, was «Bridge Mode» bedeutet? Dann lies jetzt den Blogeintrag.
Supporting Actor Film
5 3 0

Re : PS4 download issues

Dear @PaulVanAssend and @Adriana,

 

Thank you for the responses, and excuse my delay in replying. I have connected the PS4 to the Horizon HD box with LAN cable and not WLAN. The download speeds fluctuate a lot. Some times it between 50-60 Mbps and sometimes less than 30 Mbps. I dont know where the issue is. 

 

Regards,

Santosh

 

TV Actor
42 15 3

Re : PS4 download issues

But what is fluctuating, the speed of the game download or a speedtest with the PS4?

Supporting Actor Film
5 3 0

Re : PS4 download issues

@PaulVanAssend 

 

The game download speed varies a lot on the PS4. When I do a internet connection test on the PS4, I get some where around 50-60 Mbps download speeds, but actually the games download at much lower speeds than that. 

 

For example Driveclub on PS4 which is ~26 GB took 15 Hours which is madness!!!!

 

 

 

TV Actor
42 15 3

Re : PS4 download issues

It depends on PS4 servers, you can have the best internet speed, sometime it'll be slow.

 

Take for exemple Steam, the speed on their servers are way higher than Playstation servers.

Ex-Moderator
787 127 22

Re: PS4 download issues

Hey @tvsantosh,

 

I have discussed your speed with our experts. 50-60 mbps are common and totally okay! May I ask you to check your speed with our speedtest?

 

Best regards,

Adriana

 

 

-------------------------------------------------------------------
Du wolltest schon immer wissen, was «Bridge Mode» bedeutet? Dann lies jetzt den Blogeintrag.