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Internet with modem

Supporting Actor TV
3 2 0

Changing Password Connect Box - Locked OUT!

Hi

just changed my connect Box password online at 192.168.0.1 from the standard password that comes with the box. Now I cant log in, it won't accept either my new or old password.

 

Also, there is no prompt for a password reset to send a temporsry password to my email address.

 

So now I am Locked OUT, and cant get in to change the settings or password on the WLAN.

 

I have changed browsers, logged out and in, still will not accept my password,

 

Any ideas?

 

thanks

2 REPLIES 2
TV Star
349 158 20

Re: Changing Password Connect Box - Locked OUT!

Hello @Altona,

 

The only solution if you messed up with passwords is to roll back the Connect box to Factory defaults.

 

To do that you have to press and hold the RESET button for at least 5 seconds. The Box will restart and it may take between 5 to 30 minutes to be ready

Supporting Actor TV
3 2 0

Re: Changing Password Connect Box - Locked OUT!

thanks, will try it out
Why dont they have a password recovery,