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Internet with modem

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New Member
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My Internet connection dropping frequently it also gets slow

From last few weeks my internet connection is dropping very frequently. This is annoying especially working from home as my Citrix session gets disconnected and I have reconnect all the time. Also my conference calls gets disconnected. The speed is also fluctuating. There is no call support in English hence was not able to talk to a technician. Can any someone help.

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Community Manager
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Betreff: My Internet connection dropping frequently it also gets slow

@umeshmohite , Welcome to the community!

 

Hello and thanks for your message. For processing, please send us your customer number, address and date of birth via private message. We will then check the configuration of your modem.

 

Greetings

Daniele


Member of @UPC_Team