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Internet with modem

TV Star
349 158 20

Re: Problems with VPN connection

Hello @Dorothythy,

 

Just to make sure... what is a vpn for you?

Supporting Actor TV
2 0 0

Re: Problems with VPN connection

Hi @Icarus

 

The situation is I can connect to internet, but then when I connect to my school VPN through cisco Anyconnect (I assumed it is connected as it said), I cannot browse the webpage anymore, what is the problem and how should I fix it?

 

Thanks!

 

Dorothy

TV Star
349 158 20

Re: Problems with VPN connection

Hello @Dorothythy,

 

With most VPNs setup, for security reasons, when you establish  a connection to the remote network you will also use the internet gateway of the remote network. This is to make sure you go through de remote network firewall and network security.

 

The fact that you can't access internet anymore may or may not be related to the change of box but in any case you have to address the support of the school first to pinpoint the exact problem as the network configuration when you are connected is dictated by them not UPC.

Supporting Actor TV
2 0 0

Re: Problems with VPN connection

You should ask UPC if they activated IPv6 (through IPv4 tunneling). 

This breaks a lot of VPN configuration.

 

Reverting to IPv4 solved the problem for me and many other on this forum.