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Internet with modem

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Visitor
1 0 0

Slow internet speed?

Hello

 

I have a 200mb/s internet and from the 28th of May the speed were decreased to 0,5mb. What happen with the speed? Could it be because of the Non-payment? Nevertheless, the deadline of my payment it till 5th of June. Or maybe it because of UPC Limited speed?

 

Regards

1 REPLY 1
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Community Manager
5537 1440 425

Re: Slow internet speed?

@BenjaminLucas , Welcome to the community! 

 

Please send us your customer number, your complete address and your date of birth via private message, so we can check your modem via remote.

 

Greetings
Daniele


Member of @UPC_Team