cancel
Showing results for 
Search instead for 
Did you mean: 

Internet with modem

Highlighted
Supporting Actor TV
2 0 0

Static public IP

I have a private subscription.

I need a fixed public IP-address. How can I upgrade to a business subscription with a fixed public IP-address option?

I tried to do this in MyUPC, but there are only options for changing to other types of private subscription.

3 REPLIES 3
Highlighted
Community Manager
6044 1544 458

Betreff: Static public IP

@rostislav , Welcome to the community!

A fixed IP address is not possible for non-business customers.

 

The procedure would be the following:
- your current product must be cancelled with the normal cancellation period
- the business product can be ordered via Business Homepage on the date the other product is switched off

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Supporting Actor TV
2 0 0

Betreff: Static public IP

Dear Daniele,

 

thank you very much!

 

Do I understand the situation correctly? :

1. When I stop private subscription, I have to return "Connect Box" to UPC.

2. After signing up for a business subscription, I will have to install the router myself. The UPC will send me the settings.

 

Kind regards,

Rostislav.

Highlighted
Community Manager
6044 1544 458

Betreff: Static public IP

@rostislav , Point 1 is correct. At point 2 you get another modem. If you install it yourself or if it will be installed by us, you will be asked during registration. 

 

Greetings
Daniele


Member of @UPC_Team