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Internet with modem

Supporting Actor TV
4 0 0

Strange Connectivity problems (Emmen, LU)

I've been getting a lot of problems with the internet recently, although I check through regular speed check sites and similar and everything seems normal, some websites keep hanging and won't load.

 

It's getting really frustrating now, for example, facebook loads from my firefox browser on my laptop, but the iPad app frequently fails to connect, so I know FB is up, just whatever address the app works through isn't. 

 

Big name websites seems to load most of the time, but anything slightly off the grid seems to hang more than often.  Youtube works most of the time for example, but then for lower count videos, just seems to stop.

 

One website that seems to show consistent connectivity problems is www.cracked.com, I've run traceroute whenever I get stuff like this and it seems to hang at telia.net.

 

The fact that some websites still load as usual seems to suggest there's zero problem with my end, but somethig wrong ISP side, and that it's not every site, and not all the time, it's something I'm gonna have a hard time proving. 

 

This is the last traceroute I ran, t's indicative of most of the results I found when I check a website I can't access, it makes it out of my home network, then dies at telia. :

 

1  10.0.1.1 (10.0.1.1)  2.697 ms  2.464 ms  2.895 ms
 2  * * *
 3  * * *
 4  ch-otf01b-ra1-ae350-0.aorta.net (84.116.202.241)  12.001 ms  9.280 ms  21.192 ms
 5  84.116.134.45 (84.116.134.45)  11.702 ms
    ch-zrh01b-ra1-ae9-0.aorta.net (84.116.134.22)  11.069 ms
    84.116.134.45 (84.116.134.45)  10.604 ms
 6  213.46.171.66 (213.46.171.66)  16.979 ms  21.580 ms  8.053 ms
 7  ffm-bb2-link.telia.net (62.115.142.108)  80.667 ms
    ffm-bb1-link.telia.net (213.155.133.214)  16.983 ms
    ffm-bb2-link.telia.net (80.91.249.115)  106.708 ms
 8  ffm-b1-link.telia.net (62.115.115.8)  16.554 ms
    ffm-b1-link.telia.net (62.115.136.170)  20.309 ms
    ffm-b1-link.telia.net (62.115.138.13)  21.214 ms
 9  * * *
10  * * *
11  * * *
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64  * * *

4 REPLIES 4
Supporting Actor TV
4 0 0

Re: Strange Connectivity problems (Emmen, LU)

Another traceroute, this is me trying to look at a photo on instagram

 1  10.0.1.1 (10.0.1.1)  1.626 ms  1.015 ms  0.863 ms
 2  * * *
 3  * * *
 4  ch-otf01b-ra1-ae350-0.aorta.net (84.116.202.241)  17.045 ms  13.326 ms  11.673 ms
 5  de-fra04a-rc1-et-4-0-1-0.aorta.net (84.116.134.230)  15.653 ms  14.664 ms
    de-fra04a-rc1-et-7-1-2-0.aorta.net (84.116.134.66)  28.426 ms
 6  de-fra03b-ri1-ae25-0.aorta.net (84.116.130.206)  14.808 ms  13.658 ms
    de-fra03b-ri1-ae12-0.aorta.net (84.116.133.97)  15.667 ms
 7  ix-27-0.tcore1.fr0-frankfurt.as6453.net (195.219.50.106)  15.191 ms  14.750 ms  13.975 ms
 8  * * *
 9  * * unknown.prolexic.com (72.52.48.194)  10.947 ms
10  unknown.prolexic.com (72.52.48.197)  14.605 ms  13.993 ms
    unknown.prolexic.com (72.52.48.205)  15.284 ms
11  * * *
12  unknown.prolexic.com (209.200.160.198)  152.142 ms  151.075 ms  159.620 ms
^[[B13  * * *
14  *^[[B *

 

The page seems to have partly loaded, but no picture.

Supporting Actor TV
4 0 0

Re: Strange Connectivity problems (Emmen, LU)

I just loked up prolexic.com, a security company, should I be worried?

Ex-Moderator
787 127 22

Re: Strange Connectivity problems (Emmen, LU)

Hi @cyrus,

 

Please provide me with your customer ID number by sending me private message. I will ask our support to contact you.

 

Best regards,

 

Adriana

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Supporting Actor TV
4 0 0

Re: Strange Connectivity problems (Emmen, LU)

Hi Adrianna,

 

It seems to have resolved itself this last week, everything seems to be working fine again and haven't noticed any problems, but thanks for getting back to me.