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Received my First invoice but it says Cable TV....!

Hi,

Last day I received my first bill and the bill says raccordement cable HD and charges 24.10 chf... I am surprise to see this..I have asked for ONLY internet and not any TV connection. Why my bill is like this...and I dont know which phone number to reach for English speaking support person..

I dont know what to do with this now. Someone please help

S.Mani

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TV Actor
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Re: Received my First invoice but it says Cable TV....!

Hi,

The 24.10.- that you have to pay is normal. As soon as you have a service over the cable, you have to pay this charges. Normally, it should be written in the condition of your contract.

http://www.upc-cablecom.ch/en/b2c/kabelanschluss/kabelanschluss_alles_zum_kabel/abogebuehren2.htm

For few months, you have a 2Mbps Internet connection included in this charges and 55 numeric TV channel.

If you want more explanation, you can call the 0800 66 88 66, they speak english.