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Supporting Actor TV
3 3 0

Error code 9020

We keep getting this error when watching a video from my network. 'Your box has lost its connection with your home network please check your home network via settings error code9020'. It happens with Twonky as well as WD My Cloud. Anyone know why? Thank you!

Movie Star
1027 542 46

Re : Error code 9020

Good evening @cybersuz! Welcome to the community!


I am not an expert, but the same problem happened to a customer one year ago. The unique solution is to call the UPC's support: 0800 66 88 66. They will find a way to fix this error.


Best regards,


"Wait and see" | Basic TV Naxoo (avec 1 Opticum C200 HDTV/PVR) - Internet 200 et Phone Super (avec modem TC7200)
Acer Aspire E17 Windows 10 - 1000GB + Custom PC - Windows 10 - Intel Core i5-7400 3Ghz - 8 GB RAM - Radeon RX 480 - 250 SSD/1TB HDD
Smartphone : Samsung Galaxy S4 16GB - Android 5.0.1 / Samsung Galaxy S6 32GB - Android 7.0.1