For the last 6 months, my mediabox guide has only displayed programmes 48 hours in advance (previously up to 7 days).
Previous full factory resets have not resolved the issue. Today we had a hardware change (new mediabox), but the issue remains.
How can I resolved this issue?
I assume it does not work because your device is not two way connected. Further infomration about the two way connectivity and support you will find here.