cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile

Highlighted
Supporting Actor TV
4 0 0

Unable to setup email on Huawei P30 Pro

Hi,

 

I'm unable to setup email on my newly purchase Huawei P30 Pro. I select Other as email provider and then enter username/password (correct information, verified) and then get message that either user/pass is incorrect or imap/ pop is disabled. See screenshot.

 

Always a hassle with UPC:( Please advise.

 

Regards, E

 

3 REPLIES 3
Highlighted
Community Manager
4093 1163 315

Betreff: Unable to setup email on Huawei P30 Pro

@eginzburg  have you tried this before?

https://support-en.upc.ch/app/faq/a_id/22/~/setting-up-an-e-mail-account

Is it an @hispeed.ch email address?

 

Greetings
Daniele

 

 

 

 

 


Member of @UPC_Team
Highlighted
Supporting Actor TV
4 0 0

Betreff: Unable to setup email on Huawei P30 Pro

Yes, saw it before. Did not help. Something happens when Huawei communicates with UPC mail server.
Highlighted
Community Manager
4093 1163 315

Betreff: Unable to setup email on Huawei P30 Pro

@eginzburg ,in this case I recommend you to contact our technical support at 0800 66 88 66 66.

 

Greetings
Daniele


Member of @UPC_Team