Hello UPC community,
I'm having a little problem with the registration of my customer number... When I put the 7 digit numbers that I have on my invoice, it says that the costumer doesn't exist. Why is that?
Hi @mjonas, welcome to the community :smileyvery-happy:
This issue is known and happens rarely. It comes from an error on the MyUPC's system. To unblock the situation, you should have a call with the support (0800 66 88 66) and tell them your problem
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edited on 02-05-2019 10:21 by Daniele_UPC
an image is worth a thousand words
Check the attachment, your system says that my C.N. was not associated to any customer.
Let me know what can we do.
@egielle , thank you for the screenshot. I deleted it for privacy reasons. The fact that the customer number was no longer accepted is a bug and we created a ticket with the operator of the forum - many thanks to you for the error report.