cancel
Showing results for 
Search instead for 
Did you mean: 

Questions about my invoice

SOLVED
Highlighted
Supporting Actor TV
4 0 0

Accidentally set up two subscriptions

Due to some confusion when I first set up my Cablecom account (faults with myself and then when resolved with yourseleves not realising it had been resolved) I have ended up with two seperate subscriptions. I did recieve an extra box, but this was put out of the way and forgotten about since the issue had originally been sorted (or so I thought).

 

Coming to sort out invoices today I finally realised that I had two sets of invoices. One online through MyUPC, and one paper based. I have never used the second subscription (I have the box, still wrapped as delivered), what is the easiest way to go about getting this invoice canceled (and I guess getting the box back to you)?

1 ACCEPTED SOLUTION

Accepted Solutions
Ex-Moderator
1811 545 76

Re: Accidentally set up two subscriptions

Hi @Mourdos

 

The easiest way is to call our administrative support. My colleagues can quickly help you then with your double subscription.

 

Hope that helps!

 

Kind regards,

Anina


----------------------------------------------------


Tipp: Mach hilfreiche Antworten auf deine Fragen sichtbar, indem du sie als Lösung akzeptierst. So profitieren auch andere Community-Mitglieder davon.
Astuce: Rendez les réponses utiles plus visibles en les acceptant comme solutions. Cela permettra aux autres membres de la Community d'en profiter également.

1 REPLY 1
Ex-Moderator
1811 545 76

Re: Accidentally set up two subscriptions

Hi @Mourdos

 

The easiest way is to call our administrative support. My colleagues can quickly help you then with your double subscription.

 

Hope that helps!

 

Kind regards,

Anina


----------------------------------------------------


Tipp: Mach hilfreiche Antworten auf deine Fragen sichtbar, indem du sie als Lösung akzeptierst. So profitieren auch andere Community-Mitglieder davon.
Astuce: Rendez les réponses utiles plus visibles en les acceptant comme solutions. Cela permettra aux autres membres de la Community d'en profiter également.