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Questions about my invoice

Supporting Actor Film
5 4 0

Billing - Unauthorized billing

Hello,

 

For 3 months now that you are charging me CHF 3 for the bill in paper. I have changed and configured in the system in the 4 march to receive invoices by email and I continue to receive them by mail.

You overcharged me CHF12 in an unautorized way.

I have sent you an email requesting this over and made the request on the 3rd of march to change i. See proof attached.

I want to be refunded and to receive the payment slips BY EMAIL and not by post.

Please solve my problem ASAP or I will need to cancel my subscription and file a formal complaint.

 

Thank you

1 REPLY 1
Ex-Moderator
787 127 22

Re: Billing - Unauthorized billing

Hi,

 

In the meantime, we changed the method of payment and we are going to pay you the amount back we charged you.

 

Best regards,

Adriana

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