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Questions about my invoice

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Change subscription from Plus to Start



I have Horizon Plus Duo, I want to change it for Horizon Start Duo which is cheaper.

It's not possible to do it online, the agency where I live is close, 30 minutes waiting on the phone and no one answer, and they don't answer my emails.

What should I do?


Thank you..

1802 546 76

Re: Change subscription from Plus to Start

Hi @Amandine


Thank you for your message! We changed our product portfolio. On our website, you can check all new Connect&Play bundles


If you wish, my colleagues can call you back and find the best option for you. Just let me know!


Kind regards,



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