today the WPA2 vulnerability was announced. This is very critical issue and recommendation is to do not use WIFI connections. Do you plan to provide fix and new firmware for your devices? When?
I would emphase that this question requires an answer a.s.a.p.
Mathy Vanoef (the discoverer of this vulnerability - https://www.krackattacks.com/) will release the process on the Wednesday 1st of November and that is really soon.
Could you please inform us on when you plan on releasing a patch for your provided boxes/modems ?
For me as well the most important question at present!
Am using the Connect Box
and need to know
* per when the new software version will be available
* and if the new software is automatically installed by UPC or if I have to act 8and how)
If the customer cannot do anything about the firmware (which I noticed already in the menu of my connect box), then I kindly ask UPC's TECHNICAL SUPPORT when a new firmware/software can be expected and how it will be installed.
Given the risks of the current situation, I expect this to be handled with highest priority.
edited on 19-10-2017 11:05
Considering how many wifi access points there are, for example each time one goes to a cafe, airport etc. it's much safer to assume that the wifi access points aren't patched and to ensure your devices are patched instead.
Any Apple stuff (laptops, phones, tablets) already have patches in beta versions of MacOS or iOS so should be available very soon. Using a VPN is also useful, although I rarely bother. Any https sites (such as online banking, or even many simple websites nowadays such as this very forum) are still encrypted.