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Supporting Actor TV
4 2 0

Activation code for a new sim card

Hello,

 

I'm a new UPC customer and today received a sim card without activation code. I tried calling UPC support but no one could help me out, and forwarded my request to another call agent which of couse I waited another 30mins without any answer. I repeated the same process over and over again in the last two hours… I just don't know how to get this solved.

 

Could you please activate my sim card please?

 

 

4 REPLIES 4
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Moderator
491 196 40

Re: Activation code for a new sim card

Hi. Welcome in our Community.

 

Please send a private message to @UPC_Team with your customer number and your iccid on your sim card. We will check on that.

 

Best regards,
Ahmet

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Supporting Actor TV
4 2 0

Re: Activation code for a new sim card

Thanks for your quick response! I've just sent my info to @UPC_Team.
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Community Manager
5166 1371 404

Re: Activation code for a new sim card

@toppu , Has your request already been answered via Twitter and is your SIM card active?

 

Greetings

Daniele


Member of @UPC_Team
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Supporting Actor TV
4 2 0

Re: Activation code for a new sim card

@Daniele_UPC alright, I've just seen the message in Twitter now. It's working now! thank you very much.