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TV Star
276 140 11

How long is needed away from UPC to be a "New Customer"?

Hi,

 

Due to an unfortunate financial situation (nothing to do with your service or support, both of which are excellent) I need to reduce some expenses.  My monthly internet/TV bill is an easy one to focus on

Your offer for new customers is very good.   After cancelling my current subscription (I'm past the minimim term - I've actually been with UPC for 10 years) and moving to another provider, how long do I need to wait before coming back as a new customer?  

Hypothetically, could I come back in a year, a month, a week, a day? etc.

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
5254 1387 407

Re: How long is needed away from UPC to be a "New Customer"?

@adrianlondon , You are welcome to contact our colleagues from the termination department with your question: 0800 900 210 

 

Greetings

Daniele


Member of @UPC_Team

View solution in original post

1 REPLY 1
Highlighted
Community Manager
5254 1387 407

Re: How long is needed away from UPC to be a "New Customer"?

@adrianlondon , You are welcome to contact our colleagues from the termination department with your question: 0800 900 210 

 

Greetings

Daniele


Member of @UPC_Team

View solution in original post