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Supporting Actor TV
2 0 0

No bill for November

Hi!

 

I normally recive my UPC bill by email every month.

 

But there is no bill for this month (Novemeber) and my UPC account doesnt show a bill either.

 

Please can someone help?

 

Cheers,

David

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
5230 1382 407

Betreff: No bill for November

@davidadams , Welcome to the Community!
Since your products were modified in November, the system has suppressed the invoice for this month.

 

There are now two options for you:

1. you pay the usual amount with an old payment slip, which you have paid every month. This amount will then be deducted from the December invoice.

2. you wait for the December bill, which then consists of two monthly periods.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

2 REPLIES 2
Highlighted
Community Manager
5230 1382 407

Betreff: No bill for November

@davidadams , Welcome to the Community!
Since your products were modified in November, the system has suppressed the invoice for this month.

 

There are now two options for you:

1. you pay the usual amount with an old payment slip, which you have paid every month. This amount will then be deducted from the December invoice.

2. you wait for the December bill, which then consists of two monthly periods.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

Highlighted
Supporting Actor TV
2 0 0

Betreff: No bill for November

Perfect, thanks for your help!
David