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UPC Phone App

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Occasional Visitor
1 0 0

UPC phone, I cannot even complete the login

Hello,

I cannot login into the UPC phone App although username and password are correct.

I am using Swisscom as mobile provider and Android mobile.

I have tried several times 

 

Nice evening 

 

3 REPLIES 3
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Award Winner
1027 542 46

Re : UPC phone, I cannot even complete the login

Hi @eelle25,

 

Do you have written your mail address on the section "username" or do you have written something else ?


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Supporting Actor Film
7 0 0

Re: Re : UPC phone, I cannot even complete the login

even it was working smooth on my iPad Pro when it was running on ios 10 however as I have updated to ios 11.3 whenever now I am opening the app it only loads a blank screen on the start up and crashes after a while automatically. How do I fix it?

thanks&regret

jasonsmith

 

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Supporting Actor TV
3 0 0

Re: UPC phone, I cannot even complete the login

I also having this issue after updating my iphone to iOS 12 before when it was on iOS 11.3 it worked well and i can confirm that this is an app issue because my friend has the same issue on his iPhone running on iOS 12. Please fix it.