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UPC TV App mobile

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Film Actor
78 21 2

CS2401 - apps problem

Hi,

 

Yesterday evening was not able to watch Netflix and got error msg: CS2401.

Pls advise what to do.

 

Thanks

 

6 REPLIES 6
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Community Manager
5552 1443 426

Re: CS2401 - apps problem

@Jargalsaihan , Please restart your Connect Box and then restart the UPC TV Box. Will it work again?

 

Greetings
Daniele


Member of @UPC_Team
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Film Actor
78 21 2

Re: CS2401 - apps problem

 
Highlighted
Community Manager
5552 1443 426

Re: CS2401 - apps problem

@Jargalsaihan , I'm rebooting your Modem. After that I will restart your UPC TV Box. Can you connect the UPC TV Box once via LAN cable? Does the App Store work if you have connected the UPC TV Box via LAN?

 

Greetings

Daniele


Member of @UPC_Team
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Film Actor
78 21 2

Re: CS2401 - apps problem

Thanks, Daniele. I am at my work now and will try what you advised this evening.
bon weekend
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Supporting Actor Film
4 1 0

Re: CS2401 - apps problem

Highlighted
Film Actor
78 21 2

Re: CS2401 - apps problem

Thank you very much