Could someone please tell me why I, who have been a Cablecom/UPC customer for 18 years, always with the largest contract available, have to pay a CHF 99 activation fee for the new TV box and new customers can have it for free???
Way to treat your exisiting customers UPC!
Think it's time to see what offers the other providers have for new customers....
We do everything possible to offer an optimal solution for all our customers - existing customers as well as potential new customers. To this end, we look at each case carefully and find ways to ensure that all parties involved are happy. Promotions and promotions to acquire new customers are common in the industry. Every customer of ours was once a new customer, who in most cases could also benefit from a special offer or promotion.
I hope for your understanding and thank you for the information. Best regards, Cem