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UPC TV Box

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Film Actor
112 54 1

CS9994 error code

My modem is working fine. Wifi is working fine etc. etc... so, why am I seeing this message??

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Manager
5759 1485 436

Re: CS9994 error code

@Biggsp ,Your UPC TV Box is connected via WIFI 5GHz. The error will appear if the UPC TV Box is no longer connected to the Internet. This can be a sporadic interruption by the WIFI. Connect it via LAN or close your Connect Box to the UPC TV Box. Then the error disappears.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

2 REPLIES 2
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Community Manager
5759 1485 436

Re: CS9994 error code

@Biggsp ,Your UPC TV Box is connected via WIFI 5GHz. The error will appear if the UPC TV Box is no longer connected to the Internet. This can be a sporadic interruption by the WIFI. Connect it via LAN or close your Connect Box to the UPC TV Box. Then the error disappears.

 

Greetings
Daniele


Member of @UPC_Team

View solution in original post

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Film Actor
112 54 1

Re: CS9994 error code

Thank you for your reply

 

regards