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UPC TV Box

SOLVED
TV Actor
81 49 1

CS9994 error code

My modem is working fine. Wifi is working fine etc. etc... so, why am I seeing this message??

1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
2732 897 218

Re: CS9994 error code

@Biggsp ,Your UPC TV Box is connected via WIFI 5GHz. The error will appear if the UPC TV Box is no longer connected to the Internet. This can be a sporadic interruption by the WIFI. Connect it via LAN or close your Connect Box to the UPC TV Box. Then the error disappears.

 

Greetings
Daniele


Member of @UPC_Team
2 REPLIES 2
Community Manager
2732 897 218

Re: CS9994 error code

@Biggsp ,Your UPC TV Box is connected via WIFI 5GHz. The error will appear if the UPC TV Box is no longer connected to the Internet. This can be a sporadic interruption by the WIFI. Connect it via LAN or close your Connect Box to the UPC TV Box. Then the error disappears.

 

Greetings
Daniele


Member of @UPC_Team
TV Actor
81 49 1

Re: CS9994 error code

Thank you for your reply

 

regards