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UPC TV Box

Supporting Actor TV
2 0 0

Coax connectio

Hi  have two sockets in the wall and replacing a Horizon box with new UPC TV Box. Before there was a splitter so both Connect and Horizon box was into one socket, what do I do now to connect and setup the TV Box?

4 REPLIES 4
Community Manager
3162 978 245

Betreff: Coax connectio

@jhoward , Welcome to the Community!

You can find instructions for the 2 hole can (Connect Box) via the following link: https://www.upc.ch/pdf/support/manuals/22229_UPC_Quickguide-ConnectBox_A3_1018_web.pdf

 

Für UPC TV Box:
https://www.upc.ch/en/support/television/tv-box/installation/

 

Greetings
Daniele


Member of @UPC_Team
Supporting Actor TV
2 0 0

Betreff: Coax connectio

Thank you. I can see then that the Connect box can be connected to what is the "radio" port ? I dont have that cable any longer any advice on what I need can I get locally at Media Mkt? Thanks again

Highlighted
Leading Role
229 131 8

Betreff: Coax connectio

I havea. two-hole socket.  In the past, when I had the Horizon box I used a two-to-three-hole converter thing instead of a splitter, as I also used the radio connection for an FM radio.  Modem in one hole, Horizon in the second, radio in the third.  

 

That converter broke and caused me grief, so UPC swapped it for a splitter.  I had the modem and Horizon box off the splitter (using one hole) and the radio in the other.  Worked fine.

 

Then I upgraded to the new UPC TV box and connectbox.  It works the same way - the Connectbox and UPC TV box are off the splitter, and my radio is connected to the other hole.

 

You will get nice new cables (including a new HDMI cable) with your new hardware.  Don't be tempted to use the old cables you already have - swap them for the new ones.  If you end up missing something, don't go to a shop and buy stuff, go to a UPC shop and they'll give them to you for free.

Community Manager
3162 978 245

Betreff: Coax connectio

@jhoward , I see you picked up your new UPC TV box at the post office on Sunday. There should be an antenna cable in the package. Isn't that enough?

 

Greetings
Daniele


Member of @UPC_Team