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UPC TV Box

SOLVED
Highlighted
Film Actor
80 21 2

Internet instability

Hi,

 

last few months I have been facing Internet connectivity issues - It's unstable. Each time turn on TV, some msg appear to check the connectivity. So we have to boost connectivity on the Settings.

 

Grateful if someone can check there and advise.

 

Thank you

Gerelmaa

 

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Film Actor
80 21 2

Betreff: Internet instability

Hi Daniel, Network is fine and stable now. Thank you very much.

View solution in original post

5 REPLIES 5
Highlighted
Community Manager
6606 1621 503

Betreff: Internet instability

@Jargalsaihan ,I see that you have connected the UPC TV Box via WIFI 5GHz Try to connect the UPC TV Box via LAN and you won't have the described problem anymore.

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Film Actor
80 21 2

Betreff: Internet instability

Hi Daniele,

 

Thank you for your prompt response to my inquiry,

Actually if use the LAN one, not that 5Hz one. I will check it again tonight, 

 

How if it's connected with LAN?

 

Thanks

Highlighted
Community Manager
6606 1621 503

Betreff: Internet instability

@Jargalsaihan , Please check this at home, plug in the LAN cable and test it again. The connection problems should disappear. 

 

Greetings
Daniele


Member of @UPC_Team
Highlighted
Film Actor
80 21 2

Betreff: Internet instability

OK, will test as instructed. Thanks

Highlighted
Film Actor
80 21 2

Betreff: Internet instability

Hi Daniel, Network is fine and stable now. Thank you very much.

View solution in original post