03-06-2019 21:27
Hi,
I am frequently receiving Buffering... then CS2205 "low bandwith" errors when trying to watch recorded / saved TV program. My internet connection is 600Mbit/s and speedtest sites, as well as the diagnostics, reveal no issue. When trying to play back again i sometimes receive error CS2217.
I have had this issue yesterday and today. Appreciate some help!
Many Thanks
04-06-2019 08:24
@aargaulondoner , Welcome to our Community!
I see that you have connected 8 devices via LAN. Do you use your own router? How is the UPC TV Box connected - via LAN/WLAN?
Regards,
Daniele
04-06-2019 22:07
Hi Daniele - thanks for the welcome!
The TV box is connected via a 16 port gigabit switch. Ive had the service for 2 months and it has been great, no issues at all. This was the first time i had experienced those issues and seemed to be specfic to certain recordings only, i.e. when watching some other recordings, i had no playback error.
thanks
05-06-2019 09:13
@aargaulondoner , can you manage your switch? If yes, what can be set there? QoS? I could also switch your modem to IPv4 for a test.
Greetings
Daniele