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UPC TV Box

Supporting Actor TV
2 0 0

Port Forwarding

Hi

 

There is no option for Port Forwarding in the Administration pane.

 

Pls, help (waited 10 minutes in customer care phone line where noone answered).

 

BR, Alex

 

3 REPLIES 3
Community Manager
3013 941 236

Re: Port Forwarding

@vonjova, welcome to our Community!

 

Your modem is set to IPv6. In order for you to forward your ports, we need to change it to IPv4. Would you like that?

 

Greetings

Daniele


Member of @UPC_Team
Supporting Actor TV
2 0 0

Re: Port Forwarding

Yes, please.

Community Manager
3013 941 236

Re: Port Forwarding

@vonjova,I made the switch and in 30 minutes your modem will restart and IPv4 is active.

 

Greetings

Daniele


Member of @UPC_Team