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UPC TV Box

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Supporting Actor Film
6 0 0

TV box reset itself - recordings gone!

Last night turned on the tv box to watch some recordings - and the UI was in German. Weird, I'd set it to English when we got the box but ok.

 

Went to the recordings - nothing there! And nothing scheduled! And replay was off (I'd accepted it when we got the box) so we couldn't watch the programs we'd recorded that way.

 

Turned it on today and it's the same.

 

What? Help!

1 REPLY 1
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Community Manager
99 47 9

Re: TV box reset itself - recordings gone!

Hello. Thank you very much for your request. Please contact our technical service directly at 0800 66 88 66, in order to check the issue. Our colleagues will be happy to help you out.

 

Best regards, 

Ahmet