cancel
Showing results for 
Search instead for 
Did you mean: 

UPC TV Box

Supporting Actor Film
7 1 0

UPC TV BOX

New Installation Can’t connect to Wi-Fi it’s stuck on Ethernet ?
6 REPLIES 6
Community Manager
2429 851 189

Re: UPC TV BOX

@sandyba , Was your request solved by the home installation of a technician?

 

Greetings

Daniele


Member of @UPC_Team
Supporting Actor Film
7 1 0

Re: UPC TV BOX

Hi Daniele he came,he left and the TV box stopped working. I can turn the TV on with the remote control but not the new TV box I’ve talked to support and they recommended a new remote Control I should receive it tomorrow !!

Thanks sandy
Community Manager
2429 851 189

Re: UPC TV BOX

@sandyba , Thanks for your feedback. Please let us know if the replacement of the remote has contributed to the solution.

 

Greetings

Daniele


Member of @UPC_Team
Supporting Actor Film
7 1 0

Re: UPC TV BOX

Yes thank you Daniele it solved that problem and with help of support we got the TV box up and running.
Supporting Actor Film
7 1 0

Re: UPC TV BOX

Spoke to soon the English Channel BBC are again not working CS2004 and the other channels are disturbed flickering screen
Cheers sandy
Community Manager
2429 851 189

Re: UPC TV BOX

@sandyba ,Please check your antenna cable if it is defective. I also recommend to connect all your TV boxes via LAN cable. If everything is useless, please contact our technical support at 0800 66 88 66.

 

Greetings

Daniele


Member of @UPC_Team